Today was one of those days... One of those days when you wake up on the wrong side of the bed, and all day long you wish you had a reset button.
I didn't sleep well, woke up late, and rushed to work. Since I always eat breakfast at my desk, the only thing I really have to do in the morning is shower and get dressed. Because of that routine, it typically is not a problem grabbing a few more z's; however, this morning the sheets were extra cozy, and Lash all but had to kick me out of the house to work.
As some of you newish readers may not know, I work in the service department of an insurance company here in Charleston. To say the least, service is an interesting, and very exciting, department. I stumbled into the field, and had no idea how much I would actually enjoy it. There is a constant strive for excellence, professional, and efficiency. Every day, every email, and every call is different. When the phone rings, you never know what you are going to get- praise, complaints, confusion, updates, we see it all, and I love it- the good, the bad, and the ugly.
Unfortunately, by 9:30 am (i mean come on, I was just finishing my coffee!!), I received a rotten phone call... the most rotten call of my career. And it completely unglued me for the rest of the day. The 20 minute call, quite lengthy compared to our 3 minute average, left me questioning my professional approach and response. It was a completely bizarre situation- maybe even a one in a million situation- and though I handled it with more- than- necessary class and much tact, I spent the entire day reliving it and thinking what I should have done differently.
Afterwards, I never feel like I got my feet planted firmly on the ground. Meetings and conferences calls consumed my afternoon and I felt completely unaccomplished by the time 5:00 rolled around. In a department driven by productivity and service, the day was humbling.
Once I finally got home and kicked off my heels, Lash and I had an event tonight to attend. While I welcomed the opportunity to get together with people we don't know very well, I struggled to put on my game face given the day's challenges. It's hard to put your best foot out there when you don't feel 100%. I'm glad we went, but boy I'm ready to put this day behind me.
At least we're over the hump, right? TGI(almost the day before)F!